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Return Policy

If you are unsatisfied with your purchase, you have 30 days from the date you purchased your order to request for a refund. Shipping cost / Shipping protection / VAT / Import taxes are NOT refundable nor covered by the Azio Warranty. The product must be new/unused/resealable condition with all its original packaging and accessories intact. Your return will be rejected or subjected to 25% restocking fee if it does not meet these requirements.

Azio 30-day Satisfaction Guarantee Policy only applies to orders that are placed directly from our website at www.aziocorp.com.

To request a refund, please email us at orders@aziocorp.com to obtain an RMA (Return Merchandise Authorization) number. Returns will not be processed without an RMA number. After we receive and inspect the item, we will issue you a refund. Please note that shipping charges will not be refunded.

To begin your return request, the following information is required:

  • Azio Order number
  • Name and address on the order 
  • Product model and serial numbers
  • Customers are responsible for shipping charges incurred to return a product for a 30-day Satisfaction Guaranteed or Warranty claim.
  • Azio allows one (1) warranty claim per purchased product within its warranty period. 
  • Azio has the right to inspect all returns. Restocking fee and chargeback may apply for items that are returned incomplete. 
  • Shipping cost / Shipping protection / VAT / Import taxes are NOT refundable nor covered by the Azio Warranty.

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