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Product: USB Bluetooth Adapter (Class 1 v. 2.0)
Model # BTD603-122
FAQs:
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| Frequently Asked Questions |
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| Q. I’m having installation issues, what should I do? |
| A. Please make sure you have all Windows Critical Updates from the Microsoft Windows Update Site. |
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| Q. Why do I get the error message “detection of services failed” when I’m trying to pair my computer with a Bluetooth Stereo Headset? |
| A. Please download and install Toshiba Service Pack v1.0, unzip it and install it on your system. That should resolve this issue. |
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| Q. What Bluetooth services are embedded in Windows XP SP2? |
| A. What Bluetooth services are embedded in Windows XP SP2? A. HID (Human Interface Device), HCRP (Hard Copy Cable Replacement), DUN (Dial-up Networking, PAN (Personal Area Network), OPP (Object Push), and SPP (Virtual COM Port). To use additional services such as Headset, please install the included Toshiba Stack software. |
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| Q. I tried to do a device search but my computer is not detecting my Bluetooth devices. |
| A. Make sure that your Bluetooth devices are enabled and set to be discoverable. Please refer to your devices user’s guide for instructions. |
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| Q. When I use the File Transfer service, where are the files transferred to on my computer? |
| A. They will be located in your “My Documents” folder under C:\My Documents\Bluetooth\Share |
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| Q. What is EDR? |
| A. EDR means Enhanced Data Rate, which offers 3 times the data rate then the current Bluetooth v1.2 standard. EDR allows devices to perform more smoothly and enhance the sound quality for Bluetooth headsets and other operations. |
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| Q. What is Pairing? |
| A. Pairing is syncing Bluetooth devices to remain permanently linked. |
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| Q. What is a Pass Key and what is it for? |
| A. A Pass Key is a numeric code that you create to authenticate a pairing request between two devices. If the Pass Key does not match the code entered (or built-in) on the remote device, the connection will not be allowed. Once the remote device has been authenticated the notification for a Pass Key will not appear again, unless the paired relationship is broken and the devise must re-sync. |
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| Q. What is the minimum and maximum Pass Key that can be used when pairing Bluetooth devices? |
| A. The Pass Key length can range from 4 to 16 numeric characters. |
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| Q. When I connect the device to the USB port of my Vista PC, why do I get a message saying “Unknown Device Driver installed”? |
| A. Please update your Vista OS via Microsoft Window’s Update. For more details, please see: http://support.microsoft.com/kb/925528 |
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